FAQ

How can I contact customer support?

Email support@emmaparkerjewelry.com with your question and order number where relevant.

Can I return an item?

Eligible items can be returned within 30 days according to our refund policy. Earrings and pierced jewelry may be excluded for hygiene reasons unless damaged or incorrect.

When will I receive tracking?

Tracking information is provided when available after dispatch.

Are product colours exactly the same as the photos?

Small differences can occur due to lighting, photography and screen settings.

Phone: +1 917 909 8346

Business address: